As a Salesperson, you will have a Toolbox button in your profile, which has links to the video call, book service appointment, and more:

  • In your profile, click on the Toolbox button.

  • Scroll down to see the links to video call and book service
  • If a customer is requesting a video call, click on the Copy button and paste the link in the chat with the customer and ask them to click on it to start the video call.
  • If the customer wants to book a service appointment, copy and send them the book service link.