As a Customer, you can have a video call with a Salesperson in the following way:
- Select the Salesperson of your choice
- Visit their profile and on the right side of their profile, you will see a message button
- If you are not logged in, you will see the “Log In To Start Live Chat With Me” button
- Click on it and you will be taken to a login page. If you are a returning customer, enter your credentials & login, you will be redirected to the Salesperson’s profile.
- If you are a new client and do not have a login, click on “New Customer” to register, and then select your Salesperson
- When you are logged in, you will see the “Start Live Chat With Me” button
- Click the button and start a chat & ask your Salesperson to start a video call
- The Salesperson will send you a link for the video call in the chat and you can just click on the link and will be entered into a video call room
- The Salesperson will join you in the video call
- Once the call is ended you can close the video call tab and start a chat again with the Salesperson
Once you are logged in, you can create albums and add pictures for appraisal.
Steps to follow:
- Click on the Albums button, the page will reload
- Scroll down and you will see any previous albums you have created.
- To add a new album, click on the New Album button
- Add the album title (Vehicle Images) & click on the Add Photos button
- From your local computer screen, select the picture(s) you want to add, then click the Open/ Select button and Click Add
- Your picture(s) are added to the album, and you can click on the album name to view the pictures.
To add pictures to an already created album:
- Click on the album
- Click on the icon on the right side of the Album section & click on Edit Album.
- Click on the Add Photos button and select the picture(s) to upload and then click the Update button
- Your picture(s) are added to the album
As a Customer, you will be able to request to book a test drive with just 1-Click (we don’t want to give our clients a job):
- You need to be logged in to your account to request a test drive.
- Visit the Salesperson’s profile of your choice and then click on the 1-Click Test Drive button.
- Once you click the button, the Salesperson will be notified of the test drive request.
- The Salesperson will send you a message within a few minutes. Keep an eye on the notification bell; even if you are busy, you will still receive an email alert for a message on your profile.
Once you are logged in, you can add, edit or remove reviews:
If you want to give a review to a Salesperson:
- Visit that Salesperson’s profile
- Click on the Review button,
- Scroll down and you will see the Review section
- To add a new review, click on the Write a review button
- Click on the star to give your rating, add a title for your review in the Enter subject placeholder, add your review in the Enter your review section and click on the Submit Review button.
- Your review will be added to that Salesperson’s Review section. You can Edit or Remove only the review that was added by you.
- You can Click on Report if you find someone added an inappropriate review and the review will be reviewed by the admin.
Once you are logged in, this is where you can create albums and add pictures to them.
Steps to follow:
- Click on the Albums button, the page will reload
- Scroll down and now you can see all your previous Albums
- To add a new album click on the New Album button
- Add the album title, album cover and click on the Add Photos button
- From your local computer screen select the picture you want to add, then click the Open/ Select button and Click Add
- Then your picture was added to the album, and you can click on the album name to view the pictures.
To add pictures to an already created album, follow this:
- Click on the album
- Click on the icon on the right side of the Album section & click on Edit Album.
- Click on the Add Photos button and select the picture to upload and then click the Update button
- Now you can see that your picture is added to the album
Once you are logged in, you can see all your chats:
Steps to follow:
- Click on the Chats button, the page will reload
- Scroll down and you can see all your previous chats and any new chats
- You can click on the name of the person in your chat list and send messages.
- On the top right side of the chatbox, you can Download or Delete a conversation. You can also block a user from sending you messages anymore.
- To save all your chats to your computer for your record, on the bottom left side of the chatbox, you can click the Download Chat History button.
- To start a new chat with a Salesperson for the first time, visit the Salesperson’s profile and click on the Message button on the right side of that Salesperson’s profile.
- If you are not logged in, you will see the Login button in place of the Message button.
- Once you have logged in, it will redirect you back to the Salesperson’s profile page and then you can click “Start a Live Chat” to start a chat.
When you log in to your account, you will be redirected to your profile page, where you can edit your profile:
Steps to follow:
- Click on the icon on the right side of your profile
- Click on Edit Profile, the page will reload
- Scroll down and you can add/edit:
- Biography – Add something about yourself
- Welcome to my profile – Add a link to your intro video hosted on YouTube(simply copy the video URL/link and paste it here)
- Similarly, add any information you’d like in the given sections
- Add links to your social media profiles for Facebook, Twitter, Instagram, Linkedin
- Lastly, click on the Update Profile button, the page will reload with the updated info.